Reviews

What our clients say

Customer satisfaction is always our ultimate goal and it shows. Most of our clients are thrilled with our service and give us great feedback. Read what people have to say about us:

Great service. Great job. Great price.
Team was punctual and honestly got the impossible done! A carpet stained with years of boots and dogs, now clean as new. They put some muscle into it. Impressed and highly recommend.

Marcus

Two professional associates arrived on time, did an excellent job and in less time than expected. They wore protective footwear and kept wood stairs dry. Well worth the money. Would use this company again. Price was competitive.

Janine

The rug cleaners, John and his assistant, showed up on time and were very efficient. They were nice,polite, and made my rugs look like new. What more can I say. Great job. Thank you. I would definitely recommend their service.

Lisa

We had a flooded basement this past weekend due to a pipe bursting in our walls. Unfortunately we didn’t notice until the water had already pooled at which point we panicked and called several companies and none of them answered. This company however did return our call within 20 minutes and advised on what to do to stop further damage and even helped in how to deal with insurance. About an hour afterwards their technicians showed up and spent 3 hours removing water and all the damaged material including one wall and the entire floor. They also moved our furniture to the garage and advised that they would clean it there and leave it there until the basement was fully dry and finished again.

We ultimately decided to not go through insurance due to our deductible and more importantly because Toronto Steam Clean got the job done for us under $3k and in one day. We will also be using this company to do the renovations in the basement in the spring time. I will happily refer anyone to this company. They are responsive, professional, and enjoy what they do.

Mark

I had spilled coffee on my beige coloured carpet and in a panic I called this company. The gentleman(I think his name was Sam?) calmed me down and assured me they would be able get someone out today to treat the area. They did advise they could not guarantee removal but getting to the area right away was the best option. I agreed and 3 hours later I had Darnell and Joliana at my door. They spent about 25 minutes working the stain and a further 20 minutes cleaning the entire carpeted area in the room stating it would not cost me more and I may as well.

Now the stain is completely gone and my entire living room looks and feels amazing. I have the same crew coming in next week to do my couch in the basement.

Carol

Amazing experience from the get go. We needed to refresh some of our old carpeted areas before we hosted Easter dinner this weekend. I was able to make an appointment over email within an hour or so for the next day. The two techs arrived on time and spent a considerable amount of time and effort on a couple of bad areas. My wife and I still cannot believe at how good the carpets look compared to before. We definitely did not expect this level of skill and will definitely be considering getting this done more regularly. Special thanks to Steve who made the whole process a breeze.

Robert

We had a Couch, Daybed, Mattress & Carpet cleaned. They did a great job, noticeable difference before & after. Easy to book & work with. Service was completed in a downtown Condo. Would recommend.

R.A

I had a good experience with this company and will use again and recommend to family and friends. Technicians were nice and thorough, really put their back into it. My place looks as good as when I first moved in and I have 2 kids and a dog.

Julia

My entire house was cleaned today with their powerful truck mount system. The technicians John and Steve, were polite, friendly, and on time. I’m thrilled with the way my carpets look and as they dry the more I see the difference.

Jamie

Just moved into an apartment with filthy beige carpets, gave these guys a call and they made them spotless. Got all the nasty stains out from the previous owner. Very kind and professional staff and very reasonably priced. Definitely will use their service again.

MOONIS T.

Toronto Steam N Clean did a great job with my flooded room carpet. As the cliche goes, I had wet carpet with mildew odour until Toronto Steam N Clean came to the rescue. They did an odour treatment with steam cleaning and carpet extraction. No odour, no stains, no problems. …

I.V.C

Have an office downtown Toronto, with my massive team working there things can get pretty messy. These guys were able to come in and get the place looking pristine! Happy to have such amazing results. Thanks guys! Will be using you again and again

TALAL M.

Great communication. Let me know everything they would do and what to expect as well as aftercare and pre treating! Friendly, professional and thorough service. Will call again. Thanks!

KANDYSE M

Guys arrived on time and were pleasant to deal with. While they finished sooner than I had expected the carpets and my couch look amazing. I have signed for a quarterly cleaning to ensure my place stays clean and fresh.

JESSICA T.

Quite pleased with the job done by Toronto Steam N Clean. They have the equipment and know-how to do the job and I think the young man (Shawn?) who came by my place went above and beyond the call of duty to make sure I was satisfied with what he …

SHAKESPEARIENCE PERFORMING ARTS

John and his assistant were professional, diligent, and victorious in their battle against my dirty white sectional sofa… It is the center piece in our living room and due to a basement flood had been used WAY too much over the summer… I couldn’t be more pleased with them and their work. Now, I cant wait to get my 2 rugs back that I sent off with them for cleaning… will update again after that!

Maria S.

Accommodated my emergency, arrived on time with a positive attitude and were very gracious. Very efficient company around their use of technology: apps, email & text. Well deserved 5 star review

Neil B.

The team showed great courtesy and explained everything well. They were able to remove stains from our chairs and carpet that were there for years. Well done and happy to recommend to others

David P.

What a fantastic job. The rugs are super clean now and the guys were really nice and quick. Thanks so much. I’ll definitely use you guys again.

Lisa M.

Very good service. My carpet looks like new. Staff was very good and hard working Thank you very much.

Klodiana P.

Toronto Steam n Clean did such a wonderful professional job with our work carpets that I used them in my home as well.

Tanya P.

I decided to have the carpets cleaned in my apartment to help with indoor allergies. Customer service was very responsive and helpful. John and Chad were friendly and efficient. The carpets look great, and I appreciate the peace of mind I have now knowing they are clean. I would definitely book them again and recommend them to anyone looking for carpet cleaning!

MacKenzie C.

Best service!!!
Everything from quote to the cleaning was perfect. Everyone was very quick, professional, and easy to deal with.
John and his associate (sorry I forgot your name!) were on time, very thorough, and quick. We got a couch and a vintage armchair cleaned and wow–they’re like new! They even got the stain out of the vintage chair. We’ll be recommending them to everyone and will certainly use them in the future.

Maegan T.

My rental unit was recently cleaned by this company and Sam did a wonderful job on the carpets. I had strongly considered replacing the carpets as the previous tenants left it in bad shape but decided to try cleaning them first and I am so glad I did. Most of the big nasty stains are all gone and it looks very presentable now. I will use these guys again no doubt.

Jerome L.

First of all kudos to this company for hiring A disabled persons. I had a deaf fellow clean my carpets and stairs and did an absolutely superb job. His colleague advised me along the way during the process and recommended some treatments for future spills since we have pets and small children. The folks in the office are also some of the nicest people to talk to, they were patient with my concerns during the booking process and explained everything in detail to me before scheduling me in. I will undoubtedly be using Steam n Clean again.

Ashley M.

Toronto Steam N Clean did a wonderful job on our area rug. At first the scheduling was a bit messed up but well worth it as the outcome was fantastic. We had some dog stains on a white rug that we did not thing would come out but we were wrong. When the carpet arrived, we could not tell where that stain was. We most certainly will be using them again.

Lori M.

These guys are great to work with. Very organized and efficient system here. Chad worked tirelessly to get rid of stains that tenants had left and our place looks almost new for the next tenants. Thanks to everyone at Steam and Clean!

Sal R.

We got a coffee stain on our stairs and they arrived the next day to clean it! Got the stain right out. Nice, friendly from the person who booked my appointment to the men that showed up to do the work. Would highly recommend.

Diana F.

What an easy process this was! I requested a quote online and got a response within 2-3 minutes and I decided to book (before other companies even responded). The job was done super fast and the carpets in my condo look super clean and smell awesome. John was super nice and thorough and gave me some tips for the further.

Alice C.

We had been using a different company for the past 10 years but they recently had shut down operations. This company is a lot more organized, extremely professional, and very customer service oriented. The owner called me twice the week after the cleaning to ask to come back in for any spots. Who does that? Amazing experience from start to finish. We look forward to working with you moving forward.

Sandra S.

Read More Reviews

Satisfaction Guarantee

If you are not fully satisfied with your service, neither are we! It’s rare we have an unsatisfied customer but if you aren’t happy with our Toronto Carpet Cleaning Service, simply let us know within 24 hours of a service and we will happily return and re-clean the area free of charge.